Analysis of Factors Influencing Quality in Construction Projects using Relative Importance Index Method
Praveen S1, Gnanaraj A2
1Praveen S, P.G Scholar, Department of Civil Engineering, James College of Engineering & Technology, Nagercoil, Tamil Nadu, India.
2Gnanaraj A, Asst. Professor & Head, Department of Civil Engineering, James College of Engineering & Technology, Nagercoil, Tamil Nadu, India.
Manuscript received on December 03, 2015. | Revised Manuscript received on December 08, 2015. | Manuscript published on December 31, 2015. | PP: 1-3 | Volume-3 Issue-1, December 2015. | Retrieval Number: A0355123115
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© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The Infrastructure sector in India plays a vital role in the economic progress of the country. The need for achieving quality of the finished product in the public infrastructure is very important. Quality is an essential element for sustainable infrastructure development. Quality in its simplest form can be defined as ‘meeting the customer expectations’. This study is intended to provide clients, consultants and contractors with necessary information needed to better manage the quality of a public infrastructure construction projects by identify the factors that affect process quality of projects and to rank them by degree of importance. Certain organisations are identified and a questionnaire survey was carried out there. Then the data’s from the organisation was collected. The ranking of the factors is done by using Relative Importance Index. Using that data’s the major factors that affecting the quality have to be identified. Then from the results suitable suggestions was given to the organisations for improving their product & service quality.
Keywords: Infrastructure, Construction, Quality.